Copyright 2012. All rights reserved. Indiana Historic Rail Road Museum, French Lick Scenic Railway.
Frequently Asked Questions
How are tickets sold?
Tickets may be purchased at the Railroad Depot in French Lick, via phone with TicketWeb, or online at TicketWeb.com. Tickets for this event are expected to sell out well in advance, so advance purchase is HIGHLY recommended. General Seats – Cars will be assigned, seating will be general seating.
Are seats assigned?
Tickets are assigned by railroad car. Seating within the car is open and groups wishing to sit together should arrive early to ensure they are at the head of the boarding line for their car. If you wish to be certain that your group will all be in the SAME CAR, please purchase all tickets for your group at the same time.
Where are my tickets?
Your Tickets will be ready for pickup at the depot in French Lick on the day of your ride. Please arrive at least 45 minutes before your departure to ensure time to pick up tickets and board the train.
Are there any refunds or exchanges?
There are no refunds or exchanges. Please ensure your availability and that of your ENTIRE GROUP prior to purchasing tickets.
I would like to bring a group. Are there any discounts?
Sorry, Due to the popularity of this event, there are no group discounts.
Do you keep a wait list for sold out trains?
Sorry, we do not keep a wait list.
Is the event handicapped accessible?
Yes. A wheelchair lift is available on-site. We encourage you to contact the railroad with any questions.
The following cars are the only cars accessible to wheelchairs:
Car E, Car F Car G
All cars can be accessed if you are mobile enough to stand and walk to your seat after being assisted up the stairs.
Are there any hotels in town?
There are a variety of hotel choices in French Lick and the surrounding area. Many of these hotels are offering room packages that will provide rooms and tickets to Jim Henson’s Dinosaur Train event. Please contact the individual hotels to learn the specifics of their room packages.
French Lick Resort – 812-936-9300
Big Splash Adventure Water Park – 812-936-3866
Comfort Suites – 812-936-5300
Patoka 4 Seasons Cabins – 1-888-329-0467
DAY OF EVENT INFORMATION
When should I arrive for my train?
Trains depart PROMPTLY at their scheduled departure time. Please arrive no less than 45 minutes prior to departure. Should you miss your train, there are no refunds or exchanges.
How long is the train ride?
The experience as a whole is 2.5 hours. 30 minute train ride to our destination, 90 minutes at our half way point, 30 minute train ride back to French Lick.
Will I get to meet the conductor of the train?
Yes, he will call ‘All Aboard’ when the train is ready to leave the station and he will punch your train ticket during the trip.
Will there be food service available at the event?
Yes, there will be a small selection of food for sale at the event once we have reached our half way point. There are also a variety of restaurants in the French Lick/West Baden area, too enjoy before or after you’re train ride.
Is parking available?
Parking is available in the Blue Lot of the French Lick Resort. Parking is free.
Will there be opportunities for professional pictures?
Yes, a professional photographer from Photos Here and Now will be onsite to take pictures of guests with Buddy the Dinosaur. Photos will be available for purchase.
Are strollers permitted?
Yes, strollers are welcome at the event. However, only small strollers such as "Umbrella Strollers", can be accomodated.
May I bring my pet?
Pets are not allowed at Jim Henson’s Dinosaur Train event. Service animals are always welcome.
What is the inclement weather policy?
Our policy regarding refunds is that if the State Police close the highways due to a government declared state of emergency, we will issue refunds. Otherwise, the trains will depart ONTIME. The French Lick Scenic Railway is not responsible for travel delays caused by accidents, road closures, weather, etc… Please use your judgment and allow ample travel time to arrive prior to your departure.